Terms of Service
Updated: 20 May 2026
Terms & Conditions for using MSCliq platform
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Section 1
General
By accessing and using MSCliq, you agree to comply with these Terms & Conditions.
Section 2
Products & Services
MSCliq sells products including but not limited to:
- Computers & peripherals
- CCTV systems
- Printers & cartridges
- Networking products
- Electronics accessories
- IT hardware and related solutions
Some products may be sourced from third-party distributors or suppliers.
Section 3
Pricing
- All prices are subject to change without prior notice.
- GST will be applied where applicable.
- Pricing errors may occasionally occur due to technical or supplier-side issues.
We reserve the right to cancel incorrectly priced orders.
Section 4
Order Acceptance
Orders are considered confirmed only after:
- Successful payment confirmation, and/or
- Manual verification by our team
We reserve the right to refuse or cancel any order for reasons including: Product unavailability, Pricing errors, Suspected fraudulent activity, Logistic limitations.
Section 5
Warranty
Warranty terms vary depending on:
- Brand policies
- Manufacturer terms
- Product category
Certain products may carry brand-authorized warranty only. Physical damage, liquid damage, electrical surge damage, or unauthorized repair attempts may void warranty eligibility.
Section 6
User Responsibilities
Users agree:
- Not to misuse the website
- Not to attempt unauthorized access
- Not to submit false or misleading information
- Not to interfere with platform operations
Section 7
Intellectual Property
All website content including logos, branding, graphics, descriptions, and design elements are property of Matrix Solutions or respective owners.
Unauthorized copying or reuse is prohibited.
Section 8
Limitation of Liability
Matrix Solutions shall not be liable for:
- Indirect or consequential damages
- Delivery delays caused by logistics providers
- Temporary website downtime
- Manufacturer defects beyond warranty terms
Section 9
Governing Law
These terms shall be governed under the laws of India.
Jurisdiction shall be Siliguri, West Bengal.
By using MSCliq, you acknowledge that you have read and understood these Terms of Service.